Send and read messages

In-app messages between people, with an Inbox for people you know and an Other mailbox for everyone else.

Messages are in-app conversations between BreedMap users. Friends and contacts reach your Inbox; everyone else lands in the Other mailbox.

Before you start #

Be signed in on an adult account. Kid accounts have no messages; a message sent to a kid goes to the kid's guardians instead (shown as "To the guardians of <name>").

Open Messages #

Open the User info menu (your picture) and press Messages. The badge shows how many are unread. The sections are Inbox, Other mailbox, People, Messages settings and Notifications. Tap a conversation to open it.

Write a new message #

  1. Press the round + button at the bottom right (or New message in the help hub).
  2. In To, type an ID, @handle, name or exact email. Your Friends and Contacts are suggested first; press Search to look beyond them. Public people, your friends and people who added you as a contact can be found; an email address must be exact.
  3. Pick the person, type your message and press Send.

Offline, a message waits and is sent when the app is online again.

In a conversation #

  • The link button (Link an item or project) adds a link to one of your items or projects. The reader sees the item only if they already have access to it.
  • Delete under your own message removes it from your side. Also delete for <name> removes it from theirs too.
  • Block and Report are in the conversation. See Friends, contacts and limits.

Inbox and Other mailbox #

  • Friends and contacts reach your Inbox, with alerts and push.
  • Everyone else lands in the Other mailbox: no alerts, no push. Those messages are deleted after 12 months.

Messages settings #

  • Who can write to my Inbox: Known people (friends and contacts) or Anyone (every registered person).
  • What a push shows: Generic, Sender name or Full preview.

Messages from BreedMap #

Contact the BreedMap team sends a support request from Messages settings; up to 3 a day. Answers arrive in Messages and cannot be replied to there. An account an admin has stopped from sending can still read its messages and contact the team.

Related: Friends, contacts and limits, Care agenda and notifications.

Updated