The help assistant #
"Help assistant" (User info menu, Settings page > About, or the round BreedMap help button) answers short questions about how BreedMap works. It is for signed-in people and works only online. It cannot see or change your data, and its answers come from an AI helper: they are not an official statement.
- Free: 10 questions a day. Paid plans: 50 a day. The window shows how many are left today.
- Type your question in "Your question" and send it. An answer may have a "Take me there" button that opens the right screen, and "Copy".
- Rate an answer with "The instructions were right" or "Something was wrong" (with an optional note: "Send" or "Skip"). A rating sends that question and answer to BreedMap.
- If the assistant is not sure, or the answer did not help, press "Send to support" (or "Send last question to support"), add a note if you like, and send. Staff see the question, your account and the answer; the reply arrives in Messages as BreedMap support. Kid accounts cannot send questions to support.
- The assistant answers only questions about BreedMap. Questions about something else are refused, and repeated misuse pauses it for you for a while.
- "Minimise" (or a click outside, or Esc) goes back to the help button; closing the window keeps the chat.
Chat history #
Your chats are saved on this device by default. "More" has "New chat", "Earlier chats" (open or delete one) and "Clear history", which erases them. "Delete local data" and signing out erase the device copy too.
"More" > "Sync chat history" (off by default) also keeps a sealed copy on the server, so you can go on from another device. It counts towards your storage. It is deleted when you turn sync off ("Turn off and delete"), when you press "Clear history", or after 12 months unchanged.
Normal questions are not stored by the server. Questions that break the rules, and questions the assistant could not answer, are logged briefly (time, category and a short snippet, kept 90 days) so the help can be improved.
The help button #
The round BreedMap button opens the assistant. Drag it anywhere. Long-press it (or right-click it) for "Hide help button" and "Reset position". A hidden button leaves a small tab at the screen edge; the tab, or Settings page > About > "Show help button", brings it back.
Written FAQ and this wiki #
The written FAQ and this wiki are on the BreedMap website. The help window shows "Open the FAQ" when the assistant cannot answer: offline, not available, or no questions left today.
Support #
- The "Contact us" page in the app or on the website, or [email protected].
- Answers from BreedMap support arrive in Messages and cannot be replied to there; write to the email address instead.
- Legal documents: the Terms of Service and the Privacy Policy, open from the app and the website. Both are drafts. Reports of illegal or infringing content, refund requests and GDPR requests also go to [email protected].